Sandvik respects the privacy of equipment managers, procurement officers and engineers who contact us about crushing and screening plants. This Policy explains what business information we collect through the website and inquiry tools, and how we use it.
When you submit the feedback form or newsletter subscription, we may collect name, business email, phone, company, and project message fields such as feed size, target t/h and rock type. Server logs may record IP address, browser type and pages viewed for security and diagnostics.
We use inquiry data to respond to quotations, route field-service requests, improve datasheet clarity and send optional technical briefings you subscribed to. We do not sell personal data. Partners who host email or CRM tools process data only under instructions that protect confidentiality.
Inquiry records are retained for as long as needed to support an active sales or service relationship and to meet legal record-keeping duties, then deleted or anonymized according to internal schedules.
You may request access, correction or deletion of business contact data by emailing [email protected]. You may unsubscribe from marketing briefings using the link in those messages; transactional replies about open inquiries may continue as needed.
Privacy questions: [email protected]. Postal address is listed on the Contact page.